We all have to deal with those people, who like children are only concerned with getting through this moment. Those people who do everything about 80%, and leave the remaining 20% of the work for you. They don't document, record, prepare, write, research, or plan, they just try to figure out what will get them through this situation.
I'm thinking about those people who won't record things on the data base. The receptionist who thinks dating a message is optional. The accountant who won't learn to use the software and improvises with her own spreadsheets. The sales guy who enters my office without paper or pen. The techie who left a message with a supplier yesterday and blames them for not returning his call. The marketing guy who's new printer box is still in the corner a year later. The chronically late manager who wonders why his people are also always late. The schmuck who parks too close to the door and won't use the employee parking lot. When you ask them for green, they arrive with a pot of yellow and blue and tell you can just mix the two together yourself.
Like kids, they're permanently unprepared, unaware, and puzzled about things that concern others. Ironically they're completely informed, aware and prepared for everything that concerns themselves, especially their wages.
In my May 18th seminar I will teach you you how deal with aspiring jerks, who if left to their own devices, will bloom into mature as*holes. You will learn how to deal with all kinds of disagreeable people at every level. Be there, plan to attend, reserve your seat today.
I know many of you are interested in what I'm reading, here are the books I've covered for the first half of 2011. Some of the material is woven into my seminars. All good books.
1. Bully Free Workplace, by Namie and Namie
2. The No As*hole Rule, by Robert Sutton, PhD.
3. Leadership and self deception, by the Arbinger Institute
4. Management Rewired, by Charles Jacobs.
5. Outliers, by Malcolm Gladwell
6. Switch, by Chip and Dan Heath.
7. Irrational Predictability, by Dan Ariely
8. Freakonomics, by Levitt and Dubner
9. Working with you is killing me, by Crowley and Elster
See you for breakfast,
Wolfgang
P.s. Performance Reviews. Download a copy of my 25 page white paper entitled, "It's not about you, it's about what I need." How any manager can do a performance review in ten minutes, using one piece of paper. Click to download your pdf here. / Thank you.
P.s. The "kids" I'm talking about come in all ages.
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